Privacy Policy

KSR Pro Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://ksrpro.co.uk.

Information We Collect

• Personal Data: We may collect personal information such as your name, email address, phone number, and any other details you provide when you contact us directly.
• Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and the time and date of your visit.

Use of Cookies

Our website uses cookies to analyse traffic and optimise your experience.  By accepting our use of cookies, your data will be aggregated with all other user data. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the collected data to:

• Respond to your inquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to our processing of your personal data.
• Request data portability.

To exercise any of these rights, please contact us at the details provided below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

KSR Pro Ltd

Cluny, Hackenden Lane, East Grinstead, West Sussex, RH19 3DT, England

This Privacy Policy is effective as of April 1, 2025.